Acceptable Use Policy

Appropriate sending statistics

• Complaint rate must remain below 0.08%.
• Bounce rate must remain below 4%.

Prohibited sending purposes

• Spamming or sending unsolicited, non‑personalized mass emails.
• Phishing or impersonation.
• Illegal activities or content.
• Sending that results in high complaint or bounce rates.
• Malware, viruses, or malicious content.
• Harassment or threats.
• Interfering with or degrading the service.

Prohibited sending content

• Illegal goods or services.
• Content violating CAN‑SPAM, GDPR, or applicable laws.
• Pornography or sexually explicit content; escort services.
• Pharmaceuticals, gambling, MLM or pyramid schemes.
• Get‑rich‑quick, credit repair, or payday loans.
• List brokering or list rental, selling followers/likes.
• Other content that harms deliverability or platform reputation.

Prohibited account usage

Do not create multiple accounts to circumvent quotas, rate limits, or restrictions.

Enforcement

We may suspend or terminate accounts that violate this policy. Depending on severity and cooperation, we will try to resolve issues before disruption. Refunds are not issued for AUP violations. Questions? Email sendwich@vblinden.dev.